Your satisfaction is guaranteed — If it’s not right we’ll replace it!
At Drug Tests Direct we make selecting the correct drug or alcohol tests easy with Australia’s best guarantee. We want you to be completely happy with your new headset so…
If it’s not right, and you change your mind for whatever reason, just send it back to us within 30 days of receipt and we’ll swap if for one you are happy with.
The only condition is that your drug or alcohol tests/products must be returned undamaged, unopened and unused. The only cost you incur will be the shipping charge to send it back to us.
If the replacement test or product that you want is cheaper than your original selection we will also refund you the difference (less the additional shipping charge). If the new product is more than your original selection you will simply pay the difference (plus the additional shipping charge).
Finding the perfect drug and alcohol test has never been cheaper or fairer.
Please note we do not offer refunds, only replacements for another drug or alcohol test product. Also, due to health and hygiene reasons and to protect our products against loss of integrity, any test that has been opened is non-exchangeable.